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Privacy Policy

Version 2.0  ·  Effective date: 1 June 2026
Data controller: Edward Jenkins t/a no~bull consulting  ·  edward@nobull.consulting

1. Who we are and what this policy covers

Edward Jenkins, trading as no~bull consulting (“we”, “us”), is the data controller for personal data processed through nBooks, our accounting software for UK sole traders.

This policy explains what personal data we process, why, and what your rights are under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The role we play

We are the data controller for account and subscription data (name, email, billing). For the financial records you create and store in nBooks, we act as your data processor — the software runs on our own UK-based infrastructure, and access is restricted to what is required to operate and support the service.

3. What personal data we process and why

3a. Account and subscription data

DataPurposeLegal basis
Name, email addressAccount creation, authentication, supportContract (Art. 6(1)(b))
Firm nameWorkspace identification, correspondenceContract (Art. 6(1)(b))
Subscription status, payment historyLicence management and billingContract (Art. 6(1)(b))
Login timestamps, session tokensSecurity, fraud preventionLegitimate interests (Art. 6(1)(f))

3b. HMRC fraud prevention

As required by HMRC’s MTD API rules, we collect and transmit fraud prevention headers with all MTD API calls. This includes device identifiers, browser metadata, and IP address. This is a legal obligation (Art. 6(1)(c)).

4. Data storage and security

nBooks workspace data (invoices, transactions, financial records) is stored in a PostgreSQL database on UK-based servers operated by no~bull consulting, isolated per tenant. nBooks is built on open-source software; access requires authentication via our own login system.

We maintain audit logs of significant actions within each workspace, stored within our own database alongside workspace data.

We implement appropriate technical measures including: session expiry, rate limiting, and per-tenant data isolation.

5. Data retention

Data typeRetention period
Active workspace dataHeld for the duration of the subscription plus a 44-day grace period
Account and subscription records7 years from end of subscription (statutory accounting obligation)
Session tokens30 days or until revoked
HMRC fraud prevention dataAs required by HMRC — currently 7 years
Audit logsRetained within the workspace for as long as the workspace exists

Workspace data on our own infrastructure is retained according to the periods above and removed in line with our data retention and deletion procedures upon request or after the stated grace period.

6. Third parties and international transfers

nBooks workspace data is hosted on our own UK-based infrastructure. We use a small number of sub-processors for supporting services: Cloudflare (network routing and security), and Postmark (transactional email delivery). These providers process only what is strictly necessary for their function and are bound by their own data processing agreements.

We do not sell personal data. We do not share it with any other third party except where required by law.

7. Cross-border processing and international clients

nBooks is currently offered exclusively to UK-based businesses and processes data within the scope of UK GDPR only. If we expand to EU/EEA markets in the future, this policy will be updated accordingly before any such expansion.

8. Cookies and tracking

Our marketing website (nobull.consulting) does not use tracking cookies or analytics scripts. nBooks uses browser localStorage to store session tokens. These are functional and strictly necessary; no consent is required.

9. Your rights under UK GDPR

You have the following rights in relation to your personal data:

  • Access — request a copy of the data we hold about you
  • Rectification — ask us to correct inaccurate data
  • Erasure — ask us to delete your data (subject to legal retention obligations)
  • Restriction — ask us to limit processing while a dispute is resolved
  • Portability — receive your data in a structured, machine-readable format
  • Object — object to processing based on legitimate interests

To exercise any of these rights, email edward@nobull.consulting. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk  ·  0303 123 1113.

10. Changes to this policy

We will update this policy when our practices change materially. The version number and effective date at the top of this page will reflect any changes. We will notify active subscribers by email of significant changes.

11. Contact

Edward Jenkins t/a no~bull consulting
edward@nobull.consulting
nobull.consulting

no~bull consulting

Open-source, UK-hosted business software for UK sole traders and micro-businesses. Honest pricing, your data, no bull.

© 2026 no~bull consulting.
Trading name of Edward Jenkins.
Sole Trader.

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